Support

Get in touch

Apsides is built and looked after by Preston Vaughn. For help, bug reports or anything else, email prestonv2004@gmail.com. You'll usually hear back within a couple of days.

Common questions

How do I get an account?

Apsides is invite-only. An admin in your household sends you an invitation by email; follow the link in it to set your password.

I forgot my password.

On the sign-in screen, enter your email and tap “Forgot your password?”. A reset link arrives by email.

How do I turn on Face ID?

In the iPhone app, sign in with your password once and tap OK when it offers Face ID. To stop using it, sign in with your password and decline, or delete and reinstall the app.

I'm not getting notifications.

On your iPhone, open Settings → Notifications → Apsides and make sure notifications are allowed. Signing out stops notifications to that phone; sign back in to turn them on again.

Why can't I see a module?

Each module is granted by an admin. Your Settings page shows which ones you have; ask an admin in your household for the rest.

A charge or balance looks wrong.

Ask your household's admin first, since they manage bills. If something still looks broken, email the developer below.

How do I delete my account?

Settings → Delete account. It removes your personal information right away; see the privacy policy for exactly what's kept and why.